Serious Concerns at Milton Keynes Hospital
My mother
is currently a patient on Ward 16 in Milton Keynes Hospital, and I visited her
this afternoon (February 12th 2008), on my father’s birthday.
My mother
was an active 87 year old – active in that she was playing Bridge every
week, and shopping in Tesco in Towcester until that is, that she reached down to
pick up a telephone directory, and sat back and missed the chair and landed on
the floor with a bump, and felt jarring pain. This happened on January 5th
this year, and only a month ago.
An
ambulance arrived (January 5th 2008) and took her to Milton Keynes Hospital
where she was diagnosed with a fractured left head of femur. She was moved to
Ward 21 an Orthopaedic ward, where she was starved awaiting the operating
theatre. However her operation was delayed till Sunday evening, because of road
traffic accidents on the motorways, at least that was the excuse given.
Milton
Keynes Hospital has only one operating theatre open at weekends, which is
somewhat surprising for an NHS Foundation Trust, with 460
inpatient beds, but in a modified NHS statistics
count, I fear, rather than patients – please prove me wrong…
Her care on
the orthopaedic ward was in my opinion lacking in part, my mother had a urinary
catheter in place for a few days, and when it was taken out she was
incontinent. She also was nauseated and vomited for four days – I suggested
to one of the nurses that she should be recatheterised with a Flip
Flow device that would restore her bladder control, and as she was vomiting
go back on IV fluids – the nurse said it was up to the doctor, and a few
days later she was back on the items requested.
We decided
to have my mother cared for in a nursing home near their home, for
convalescence and rehabilitation. My mother was incontinent of urine in the
home, until that is her birthday (30th January), when I took her
home in her wheelchair, and we discovered that she was continent, and knew when
she wanted to go to the toilet. Her incontinence had been to the nursing home’s
poor management and nothing more.
My sister
managed to get the Community Physiotherapist to call, and he told us that my
mother should have been discharged from Milton Keynes hospital with a standing
turning frame. A week ago she wasn’t and in the nursing home no information
was given by the hospital about it – one of a number of miscommunications
we were going to find out.
I visited
my mother at the nursing home on the 5th February to find her
confused and pulling her cardigan to pieces. The staff nurse was awaiting the
GP (doctor) to arrive, and she told me that my mum needed Promazine, often
referred to as a major tranquilliser! Obviously this nurse’s clinical
qualifications were lacking, as it later turned out that there was a clinical
reason for her confusion. I wonder sometimes if small nursing home’s are the
right places for elderly care?
My wife and
sister-in-law work in a nursing home run by Barchester plc, and their clinical
knowledge is first rate, so it really depends on the individual nurse doesn’t
it!
My mother
was admitted to CDU1 at Milton Keynes Hospital, and stayed there a few days,
before being moved at midnight to Ward 16. I would at this stage wonder if
carting an elderly woman at midnight around a hospital to find a bed was
humanly possible – Milton Keynes hospital says it all for organisation,
doesn’t it?
I visited
my mother today on my father’s birthday (February 12, 2008), and found her
looking pale and tired sitting out
in a chair beside her bed. I had a look at the green folder at the foot of her
bed, which revealed: “Liquid stools last three days – no solids. On the
11th February Klebsiella was isolated in her urine and a note said ‘barrier
nurse’. Her blood pressure was high yesterday 174/129 at 2230 and today 153/106”
(the bottom measurement is the diastolic and according to the NICE National
Institute of Clinical Excellence high blood pressure of 160/100 is at increased
risk of cardiovascular disease and death, and should be treated with drug
therapy).
The
Klebsiella was the result of a urinary sample sent by her doctor in the
community to microbiology. On asking the doctor why it was not being treated
she told me that they were waiting for the result of a urine specimen, however
later my sister discovered that they had not taken a sample since she has been
in hospital – alarm bell – negligence.
My mother
has been on a maintenance dose of Amlodipine for years, and prior to coming
into hospital her GP (doctor) stopped it. Her hypertension appeared not to have
been noticed by the hospital ward staff, and I spoke to the health care
assistant taking her blood pressure and she appeared not to understand what
hypertension was – only to say when the upper reading (the systolic) went
above 200mmHg would the machine light up red. - Worrying
Infection control
appears to be lacking, why has a nurse just attended my mother and not worn a
plastic apron?
Watery
stools, and the nurse is telling me that my mum can’t be constipated, because
she is on Senna, a laxative for a lazy bowl. However watery stools suggest
constipation and overflow……the fact that she has had watery stools (no solids)
for four days is alarming.
Documentation
appears poor – the Waterlow score is
incomplete, no-one was aware that a urinary sample had not been taken…….
My sister
just rang me to say that my mother has said, “I am in a corner and I am not
going to get out of it, and I will see you in eternity”.



I am so angry and concern about the motive of this writer. This are the kind of people you really hate to nurse because the are so ungreatful, he moan about the nurses on the ward, the community nursing home just because he feels superiou to the other. He moans about some poor under paid health care assistant. People in this country should be very greatful to the nurses and the doctors that work flat out for so little to show for it. Not once did I read a compliment or appreciation of anybody that has cared for his mother. Maybe if we are all greatful in life for little kindness, we may get more kindness.
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Samantha,
My mother left Milton Keynes hospital such a long time ago.
The point is that the UK's hospitals are failing in elderly care - the points in the article focused on infection control, which in my mother's case were lost.
Milton Keynes is a failing hospital, and you may know that the Nursing and Midwifery Council have just issued guidance on Care of the Elderly to nurses.
In the blog it lays the blame at staff training, particularly in infection control.
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